Notation based on Specified Commercial Transactions Law 

Item Description Example
Name of the distributor. I will disclose information without delay if requested.
9-3-4 Uehonmachi Tennoji-ku 123-4567
Telephone number 
I will disclose information without delay if requested.

Reception hours 10:00-18:00 (excluding Saturdays, Sundays, and holidays)

Email address Email address that can respond to inquiries from customers cs@substarinc.com
Chief Operating Officer Organization or business representative, or designated company representative Hanako Yamamoto
Additional Fees and Other Charges Please provide information about any charges that the customer may incur in addition to the price of the goods or services, such as shipping and processing fees. ・Shipping fee (flat rate 1,000 yen/box)

Exchanges and Returns (Refund Policy) All users are required to maintain a fair refund policy. Please explain here what you need to know about withdrawing or canceling your offer, including how you will deal with exchanges and returns. When explaining the problem, please clearly state how to deal with it, depending on whether the product is defective or not.
Products that have not yet been processed for shipping: You can cancel your order by pressing the cancel button on the website.
Products after shipping: For unopened products, if you contact our customer support center  within 10 days of receiving the product, we will refund you at your own shipping cost, or we will issue a product of the same value or less. We will exchange it with We do not accept returns or exchanges for products that have been opened.

We will refund or replace the item with a new one at our shipping cost. First, please contact the Customer Support Center.
Delivery time After the customer places an order, when the goods reach the customer or when the service is provided The order will be processed within 3-5 business days and the goods will arrive within his 14 days.
Available immediately after ordering.
Acceptable Payment Methods Please display all payment methods. Credit card or domestic bank transfer
Payment Period When the customer pays for the purchase of the product Credit card payments are processed immediately, while domestic bank transfers must be made within 3 days of placing the order.
Sales price Sales price of this product or service (consumption tax included) ¥4,000
Amount stated on each product page
Optional items
Depending on the product or service being sold, you may need to include the following information:
Please note that there are separate provisions in the case of a continuous sales contract (where the contract needs to be concluded two or more times).